Delete your Kuwait Souq account or data
Delete your account in the app
- Open Kuwait Souq and go to the Account tab.
- Tap Delete account at the bottom of the list.
- Confirm with Delete.
This takes effect immediately.
Delete your account by email
If you cannot open the app, send a request through our contact form. Choose My account and give the email address you signed in with. We delete the account within 7 days and confirm by reply.
What is deleted, and what is kept
- Deleted immediately: your name, email address, phone number, profile picture, and your sign-in (Google, Apple or email) in Firebase Authentication. You will not be able to sign in again with that account; signing in later creates a new, empty account.
- Kept until they expire: ads you already published stay visible for up to 45 days from their posting date, because they are public advertisements you chose to place, then they are removed together with their photos. Delete an ad yourself first (see below) if you want it gone at once.
- Kept for moderation records: rejected or expired posts and reports you filed, without your name or email, for up to 12 months.
- Saved ads and the cached feed live only on your device; uninstalling the app removes them.
Delete some data without deleting your account
- An ad you posted: Account → My posts → Delete under the ad. The ad and its photos disappear from the app immediately.
- Your name or phone number: Account → Name and phone, clear the field and save.
- Notifications: Account → Alerts, switch off, or uninstall the app to remove the push token.
- Anything else, including a listing that mentions you: use our contact form.
See the full privacy policy for everything the app collects.