Privacy Policy
Kuwait Souq shows classified advertisements in Kuwait (cars, property, furniture, electronics, services, jobs and more) and lets you post your own. Browsing needs no account. Posting does. This policy explains what the app collects, why, and what you can do about it.
What the app collects
- Your account. To post an ad you sign in with Google, Apple or an email address and password. Sign-in is handled by Google Firebase Authentication; we never see your password. From the sign-in we keep your account id, email address, display name and profile picture (when the provider gives one), which provider you used, when the account was created and when it was last used. You can add a Kuwait mobile number so the app pre-fills it on ads you post.
- What you post. An ad has a title, description, category, area, an optional price, a contact name and at least one contact method (phone, WhatsApp or email). This is the content of a public advertisement: once a moderator approves it, everyone using the app can see it, including the contact details you chose to include. The ad is linked to your account so you can see its review status. Your IP address is recorded with the post to prevent abuse.
- Installation id. On first launch the app generates a random id and stores it on your device. It is sent with posts alongside your account for abuse prevention and is not shared with anyone.
- Push token. If you allow notifications, the app registers a Firebase Cloud Messaging token so it can tell you the outcome of an ad you posted and, if you pick categories or areas under Alerts, about new ads there. Alert choices are stored only as topic subscriptions.
- Reports. When you report an ad we keep the reason, your note, your installation id or account, and your IP address, so moderators can act and repeat reports can be recognised.
- Saved ads and the last feed. Kept only on your device so the app works offline. Nothing about what you read or save is sent to us.
The app asks for a photo only when you choose to attach one to an ad you are posting. Pictures you attach are published with the ad. It does not ask for your location or contacts.
Advertising
The app shows ads served by Google AdMob. AdMob may use your device's advertising identifier and standard device information to show and measure ads, under Google's privacy policy. You can reset or opt out of ad personalisation in your device's Google or Apple settings. We do not share your account or anything you post with advertisers.
Where the listings come from
Listings are collected from publicly available classified advertisements in Kuwait and from posts made through the app. The contact details in a listing were published by the person who placed it. If a listing contains your details and you want it removed, contact us at the address below and we will take it down.
Who else sees data
- Google Firebase (Authentication and Cloud Messaging) signs you in and delivers notifications. Google and Apple, when you sign in with them, learn that you used their account with this app.
- Google AdMob serves ads.
- Our hosting provider stores the database and serves the app's API.
We do not sell data, and we do not share it with anyone else except when the law requires it.
How long we keep things
- Your account details are kept while the account exists.
- Approved ads stay visible for 30 days, then go inactive; rejected and expired posts are kept for moderation records for up to 12 months and then deleted.
- The IP address recorded with a post is deleted with the post.
- Push tokens are kept only while the device is subscribed; uninstalling the app removes them from active use.
Deleting your account
Open Account → Delete account in the app. Your name, email address, phone number and picture are erased from our database and your sign-in is removed from Firebase. Ads that were already published stay visible until they expire, because they are public advertisements you chose to place; ask us if you want one removed sooner. You can also email the address below from the account's email and we will delete it for you.
Your choices
- Browse without an account. Sign in only if you want to post.
- Turn notifications off in your device's settings.
- Change your name or phone number under Account in the app.
- Ask us to remove a post or a listing that contains your details.
- Clear the app's data or uninstall it to remove the installation id, saved ads and the cached feed from your device.
Children
The app is intended for adults buying, selling and hiring in Kuwait and is not directed at children under 13. We do not knowingly collect information from children.
Changes
If this policy changes, the new version will be published at this address with a new effective date.
Contact
Questions, deletion or removal requests: use our contact form.